Privacy policy

IDENTIFICATION

Holder: INSTITUTO CLÍNICO JOVER SL
Tax ID (CIF): B05519350
Registered office: PLAZA PINTOR JOSE MARÍA FALGAS Nº 5, BAJO, CP 30001, MURCIA (MURCIA)
Email: dori@institutoclinicojover.com

 

INFORMATION AND CONSENT

By reading this Privacy Policy, the User is informed about how Instituto Clínico Jover collects, processes and protects the personal data provided through the website www.doctorajover.com (hereinafter, the “website”).

 

OBLIGATION TO PROVIDE DATA

The data requested in the forms (unless otherwise specified in the required field) are mandatory in order to fulfil the established purposes. Therefore, if such data are not provided or are incorrect, it will not be possible to respond to the request.

 

FOR WHAT PURPOSES WILL INSTITUTO CLÍNICO JOVER PROCESS THE USER’S PERSONAL DATA AND FOR HOW LONG?

The personal data collected will be processed by Instituto Clínico Jover for the following purposes:
To manage the request submitted through each form, according to the subject of the form.
To manage the sending of commercial and/or advertising communications about the Clinic, products, services, promotions, offers, events or relevant news to Users by electronic and/or conventional means, in cases where the User has expressly consented to this by ticking the appropriate box, or has not objected to such processing.
The User’s data will be kept for as long as necessary to fulfil each purpose or until the User requests its deletion, objects to it, or withdraws consent.

 

WHAT USER DATA WILL BE PROCESSED BY INSTITUTO CLÍNICO JOVER?

Instituto Clínico Jover may process the following categories of data, depending on the request made by the User:
Identification data: first name, surname
Contact data: postal address, mobile phone number, email address
Personal and/or social data provided by the User

 

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA?

The data processing necessary to fulfil the aforementioned purposes that require the User’s consent will not be carried out without such consent.
To revoke such consent, please note that you may exercise your rights of access, rectification, portability and erasure of your data, as well as limitation and objection to its processing, by contacting Instituto Clínico Jover at PLAZA PINTOR JOSE MARÍA FALGAS Nº 5, BAJO, CP 30001, MURCIA (MURCIA), or by sending an email to dori@institutoclinicojover.com

Likewise, in cases where the processing of the User’s data is necessary to comply with a legal obligation or to execute the contractual relationship with the Clinic, the processing shall be lawful on such grounds.

 

WHO WILL THE USER’S DATA BE DISCLOSED TO?

The User’s data may be disclosed to:
Organisations related to the controller for the purpose of advertising campaigns, commercial and marketing management, as well as IT support/software maintenance companies.

 

USER RESPONSIBILITY

The User:
• Guarantees that they are of legal age or legally emancipated, and that the data provided are true, accurate, complete and up to date. The User shall be responsible for the veracity of all data provided and will keep the information updated so that it reflects their actual situation.
• Guarantees that, in the event of providing data of third parties, they have informed them of the aspects contained in this document and have obtained their authorisation to provide their data for the specified purposes.
• Will be liable for any false or inaccurate information provided through the Website and for any direct or indirect damages caused to Instituto Clínico Jover or third parties.

 

COMMERCIAL AND/OR PROMOTIONAL COMMUNICATIONS

One of the purposes for which Instituto Clínico Jover processes the User’s data is to send commercial communications, by electronic and/or conventional means, with information related to products, services, promotions, offers, events or relevant news for the Users. Such communications will only be sent to Users who have authorised their receipt and/or have not previously objected.
If the User wishes to stop receiving commercial or promotional communications, they may unsubscribe by sending an email to: dori@institutoclinicojover.com or by using the unsubscribe option provided in each communication received.

 

EXERCISING YOUR RIGHTS

The User may send a written request to Instituto Clínico Jover, at PLAZA PINTOR JOSE MARÍA FALGAS Nº 5, BAJO, CP 30001, MURCIA (MURCIA), or by email to dori@institutoclinicojover.com, attaching a copy of their identity document, free of charge, to:
Revoke the consents given.
Obtain confirmation as to whether personal data concerning them are being processed.
Access their personal data.
Rectify inaccurate or incomplete data.
Request the deletion of their data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
Request the restriction of data processing under certain conditions provided for in data protection regulations.
Request data portability.

Users are also informed that they may file a complaint regarding the protection of their personal data with the competent supervisory authority at any time.

 

SECURITY MEASURES

Instituto Clínico Jover will treat the User’s data with the utmost confidentiality and will observe the legally required duty of secrecy. The Clinic will adopt the necessary technical and organisational measures to guarantee the security of personal data and prevent their alteration, loss, unauthorised processing or access, taking into account the state of technology, the nature of the data stored, and the risks to which they are exposed.

Last updated: 10/07/2023

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